Reisemoto – a division of Mahansaria Enterprises Private Limited (“Reise Moto”, “we”, “us”, “our / ours”) is providing the website - www.safecode.reisemoto.com and allied digital platforms / applications (“Platform”) wherein Customers, Purchasers, Dealers, and Visitors (Collectively “Users”) avail services provided by Reise Moto particularly in relation to our QR sticker service, which stores emergency contact details for riders.
This Privacy Policy (“Policy”) describes how the Platform collects, archives stores, adapts, edits, abridges, change, revise, translate, rearrange or modify, distribute or exploit, or uses, and discloses the Personal Information belonging to Users (“you”, “your”, “yours”) when you visit or make a purchase from the Platform. We process personal data collected during visits to our Platform according to the legal provisions of India.
For the purpose of this Policy, “Service Providers” refers to third-party entities or individuals engaged by us to perform certain functions necessary to deliver our products and services. These functions include, but are not limited to Payment processing, Order fulfilment and shipping, Customer support services, Platform hosting and maintenance, Analytics and marketing services. Service Providers are authorized to access your Personal Information solely for the purpose of carrying out these services on our behalf. They are contractually obligated to safeguard your data and comply with applicable privacy laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and other relevant regulations.
By using our Platform, you agree to the collection, use, and disclosure of your Personal Information in accordance with this Privacy Policy and all applicable laws pertaining to the disclosure of personal information, including the DPDP Act and the Information Technology Act, 2000.
When you visit the Platform, we collect certain information about your device, your interaction with the Platform, and information necessary to process your purchases and certain types of Personal Information to facilitate your use of the QR sticker service and other related services. We may also collect additional information if you contact us for customer support. We also gather information to improve your experience on our Platform.
In this Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. Please refer to the list below for more information about Personal Information collected and reasoning behind it.
Device informationOur Platform and services, including the purchase of QR stickers, are accessible to individuals aged 16 and above. If you are under the age of 18, you may access the Platform and make purchases only under the supervision and guidance of a parent or legal guardian, who must provide consent for the collection and processing of your Personal Information.
We do not knowingly collect Personal Information from individuals under the age of 16 without parental consent. If you are a parent or guardian and believe your child has provided us with Personal Information without your consent, please contact us at the address below to request its deletion.
We share your Personal Information with Service Providers to help us provide our services and fulfill our contracts with you, as described above. Specifically, we may share your information for the following purposes:
As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For instance:
You can manage your preferences and opt out of targeted advertising by:
We do not sell your personal Information. However, we may share such information with our Service Providers to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Under the DPDP Act, we process your Personal Information based on the following lawful grounds:
We implement reasonable security practices to safeguard your Personal Information, in compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (SPDI Rules) and the DPDP Act. However, you acknowledge that no Internet transmission or system or server can be 100% secure. Therefore, although we take all reasonable steps to secure Your personal information, we do not promise or guarantee the same, and you should not expect that your personal information, or other communications while using the Platform will always remain secure and safeguarded by us. You should always exercise caution while providing, sharing or disclosing your personal information using the Platform.
We may collect sensitive information (e.g., emergency contact details, medical information) with your explicit consent and take necessary steps to protect it from unauthorized access, disclosure, or misuse.
Security Measures:
We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including record-keeping for orders and compliance with legal obligations. You can request the deletion of your data at any time.
We retain your Personal Information for as long as it is necessary to fulfill the purpose for which it was collected or to comply with legal obligations. You can request deletion of your Personal Information at any time by contacting us at info@reisemoto.com
As per the DPDP Act, 2023, you have the following rights concerning your Personal Information:
We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
This Platform may provide links to websites and the platform owned and operated by third parties/our affiliates. These links have been placed for Users’ convenience. These links are external and are governed by their own privacy policies and terms of use. You are advised to read and understand the terms of such external websites carefully prior to browsing, accessing or using the services offered on such external sites.
Since the Company has no control over such sites, links and resources, you unconditionally acknowledge and agree that Reise Moto shall not be responsible for the content and reliability of the linked websites and that Reise Moto does not necessarily endorse the views expressed in them. Mere presence of the link or its listing on the Platform should not be assumed as an endorsement by Reise Moto, of the views expressed on such links or its listing.
We cannot guarantee that these links will work all the time, and we have no control over the availability of linked pages. You further acknowledge and agree that Reise Moto shall not be responsible or liable, directly or indirectly for any damage or loss, caused or alleged to be caused by or in connection with the use of or reliance on any such content, information, goods or services, available on or through any such link or site or resource.
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us recognize your device, improve site functionality, and provide targeted marketing.
You can manage your cookie preferences through your browser settings. Disabling cookies may affect the Platform’s performance.
These cookies are necessary for proper functioning of the Platform, such as displaying content, logging in, validating your session, responding to your request for services, and other functions. Most web browsers can be set to disable the use of cookies. However, if you disable these cookies, you may not be able to access features on our Platform correctly or at all.
The User agrees to indemnify, defend, and hold harmless Reise Moto, its affiliates, employees, agents, partners, stakeholders, and other associated persons ("Indemnified Party") from and against any losses, damages, claims, liabilities, expenses, costs, settlements, taxes, penalties, suits, judgments, and demands (including reasonable legal fees and advisory costs), arising from or related to:
The indemnification obligation will survive the termination of this Policy and will remain enforceable to cover any liabilities arising during the User's engagement with Reise Moto.
To the fullest extent permitted by applicable law, Reise Moto shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill arising out of or in connection with the use of the QR stickers, the information contained within them, or any privacy-related issues associated with their use.
Reise Moto makes no representations or warranties regarding the security, reliability, or accuracy of the information accessed through the QR stickers. Users acknowledge that their use of the QR stickers and any data they provide is at their own risk. In no event shall Reise Moto be held responsible for any breach of privacy, unauthorized access, or loss of data resulting from the use of the QR stickers.
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or for other operational reasons. When we make any updates, the "Last Updated" date at the bottom of this Policy will be revised accordingly.
We encourage you to review this Privacy Policy periodically to stay informed of how we handle your Personal Information. Continued use of our Platform or services after any updates constitutes your acknowledgment and acceptance of the revised Policy. If the changes significantly impact your rights or how we process your data, we will provide a more prominent notice or seek your consent where required by law.
This Policy is governed by and construed in accordance with the laws of India. Any disputes arising from these T&Cs will be subject to the exclusive jurisdiction of the courts in Mumbai, India.
Please contact us on info@reisemoto.com for any questions or comments regarding this Privacy Policy.
Last Updated on: 10/01/2025
